Tuesday, March 12, 2013

Printer problems

Computers have the ability to raise my blood pressure to dangerous levels, but nothing causes quite so much stress as printers. Like most home users I suspect we are not heavy printer users. But we always seem to end up throwing away a little-used printer (usually with a full cartridge of ink) because of some alleged problem with the print cartridges.

We have an HP Photosmart 2575 All-in-one printer. We have had it for several years. In that time I would estimate that it has used no more than 4 sets of print cartridges. The cartridges installed are full and genuine HP products, not cheap refills. But whenever we try to print a message comes up: "Ink Cartridge Problem. Remove and check color cartridge."

We have removed, checked and cleaned the colour cartridge. We have  removed, checked and cleaned the black ink cartridge. We have cleaned the contacts. We have done this over and over again and still we get the same damned message.

The stupid thing about this is that the printer will still make a perfect colour copy. So I know that it is perfectly capable of printing. But I can't print from the computer no matter what I do. Grrrr!
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