More than a fortnight ago I ordered a KXV3 transverter interface from Elecraft in the USA. As it had not arrived near the end of last week I obtained the USPS tracking number from Elecraft Sales. When I copied this into the USPS Track & Confirm site I found that it had been stuck in UK Customs for 4 days. It was released on Friday morning, so I hoped to receive the package today.
Nothing came, so I entered the tracking number again. This time the site reported: "Attempted Delivery Abroad, March 16, 2009, 12:28 pm, GREAT BRITAIN". But my wife and I had both been here all the time and no-one had attempted to deliver a package at any time.
A few years ago you could order something from the USA and it would be here in a few days, often as quickly as when ordering from a UK supplier. But buying from the USA is becoming more and more of a hassle. I think it's time Elecraft thought about setting up a UK or European office.